Privacy Policy for East Sussex Wills

At East Sussex Wills, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.

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1. Information We Collect
We collect the following information when you interact with us:

• Personal details such as your name, email address, phone number, and address.

• Information you provide about your will writing or Power of Attorney needs.

• Payment details if you book a service through our website.

 

2. How We Use Your Information
We use your information to:

• Provide and manage our services.

• Communicate with you regarding consultations or services you have requested.

• Process payments securely.

• Improve our services and website experience.

 

3. Sharing Your Information
We do not share your personal information with third parties unless:

• Required to by law or regulatory authorities.

• Necessary to process your payment securely through trusted payment providers.

 

4. Data Storage and Security
Your information is stored securely on our systems and is only accessible to authorised personnel. We take all reasonable measures to protect your data from unauthorised access, loss, or misuse.

 

5. Your Rights
Under UK GDPR, you have the right to:

• Access the personal information we hold about you.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your personal data where applicable.

• Restrict or object to the processing of your data in certain circumstances.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

 

6. Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

7. Cookies
Our website uses cookies to improve your experience and analyse site traffic. You can manage your cookie preferences in your browser settings.

 

8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@eastsussexwills.co.uk
Phone: 01424 300 930

 

This policy is effective as of January 2025. We may update it from time to time to reflect changes in the law or our practices.